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Chris Turner

In this powerful talk Chris Turner Consultant in emergency medicine aims to raise the awareness of how our behaviour impacts how we deliver healthcare. Sharing first hand experiences of how rudeness resulted in grave consequences for patients care, Chris invites us to consider how the way we treat people influences how we perform as a team and ultimately the care that patients receive. Through founding Civility Saves Lives Chris explore how process is important but people are key.

Civility saves lives

Chris Turner is consultant in emergency medicine at University Hospitals Coventry and Warwickshire NHS Trust. He is interested in governance and high-performing teams. These interests led him on a journey from Mid Staffs to founding Civility Saves Lives. This is a campaign that aims to raise awareness of the impact we have on each other in healthcare. He runs Civility Saves Lives with Joe Farmer, Penny Hurst and Jo Dawson, and all have been struck by the enthusiasm with which their message has been embraced across the NHS. They are proud to be part of the Learning From Excellence movement. @orangedis